Customer Satisfaction

Unlocking The Sales Potential Of Your Internal Organization

Posted by on November 6, 2010 at 5:17 pm
Shake On It!
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Professionals create a lot of specialized information that is locked within the organization and inaccesible to others. This could be much more of an asset then is currently the case for many organizations. Some suggestions and practical guidelines on unlocking the power of this knowledge for commercial purposes.

New Digg Keeps Annoying by “Posting” For You

Posted by on October 30, 2010 at 2:14 pm
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New Digg keeps annoying. Where we earlier reported they deleted your content with the transition to new Digg, we now find them auto-posting in your name. Determining for you which stories you Digg.

Free Social Media Monitoring Tools

Posted by on August 26, 2010 at 11:52 pm

Googling the term you’re after is just not enough. If you want to know where you stand in terms of brand awareness compared to the competition, you’d better have some tools to make it easier for you.Find some in depth search tools in this article. Multi-site trackers, tools to measure Twitter and Facebook activity as well as tools for bloggers. Learn more about them and try them yourself: they’re all free.

Digg’s Recent Overhaul And Your Content

Posted by on August 26, 2010 at 4:24 pm
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Digg have recently updated their site with some great new functionality, making it a more complete platform. All of this is great ofcourse but unfortunately it seems they have discontinued the Diggs/History of Digg members.

Don’t Agonize: Socialize! Social Media Effectiveness

Posted by on April 30, 2010 at 12:17 pm
Networker PRO

Networking is supposed to be fun but with the growing number of Social Networks and profiles we have to keep up to date, the commercialization of platforms and the huge amounts of spam and other uninteresting or even damaging crap we are bombarded with: is it still…fun?

By taking control of our online data and having access to it in a single place we could:

  • Work more effectively and more organized
  • See the true commercial potential of our network and benefit from it
  • Have more fun networking because we have more time to socialize instead of agonize
  • The King Of All Eskimos

    Posted by on July 23, 2009 at 7:06 pm
    The King Of All Eskimos

    Every sales person could tell you that a client gives of signals and that those who know how to play into them could sell a refrigerator to an eskimo. But: do you really want to sell fridges to eskimos? Wouldn’t you rather control which precise audiences you target? A well defined target audience could be the solid basis of your organization’s success. But it doesn’t stop there…What about Social Media?

    The Crisis & Customer Centricity

    Posted by on March 3, 2009 at 12:51 am
    Crisis?

    Customer Focus: solution or problem in times of crisis. As organizations brace themselves in economically hard times it seems a good moment to evaluate the benefits and risks of the Customer Centric machinery they have put- or have neglected to put into place: What is the potential of a Customer Focus approach in times of crisis: what risks are involved. Which measures and values should we adopt to make such a strategy pan out under the current conditions? Versatilty, flexibility and originality appear to be at the basis of some striking and inspiring successes even in an economic crisis.

    Secrets To Unknown Brand’s Success

    Posted by on December 11, 2008 at 11:18 am
    Unknown

    What are decisive factors in the success or failure of an unknown brand? All of us have had to make the decision wether or not to buy a service by an unknown brand: what are our motives in doing so or not? What causes the sudden rise of an unknown brand such as easyjet? If you’re wondering how to successfully launch an unknown brand yourself or want to look more explicitly at your own buying behaviour as a consumer of services: read the Unknown Brand Poll. Our small panel of highly trained professionals might give you some insight in your own (sub)conscious decisionmaking and in the ever changing commercial landscape around us.